Terms
Of Service

Welcome to Aarrohi, the official website of Aarrohi Globelink Ventures Sdn. Bhd. (Company Registration No: 1076766-T), a licensed general insurance agency based in Klang, Selangor. These Terms of Service ("Terms") govern the use of our services, including insurance quote requests, policy consultations, and client support. By accessing our website or engaging with us via any communication channel, you agree to the terms outlined below. If you do not agree, we respectfully advise you to refrain from using our services.

Aarrohi Globelink Ventures Sdn. Bhd. offers insurance-related support services including assistance with quote requests, explanation of policy features, and general insurance-related consultation. We assist both Malaysian and non-Malaysian individuals, including foreign workers, in obtaining suitable insurance coverage by communicating with partnered insurers on your behalf. We do not sell insurance policies directly; instead, we facilitate the quotation process, offer comparisons based on client needs, and act as a liaison between you and the insurer.

Our services are offered through multiple channels, including WhatsApp, phone calls, email, and via the contact forms on our website. These channels are used both before and after a customer engages with an insurance provider to ensure full understanding and support throughout the coverage period.

All quotations we provide originate from the insurers we partner with. Aarrohi does not alter or independently generate pricing. Quotations are not binding offers, nor do they obligate you to proceed with any policy. The decision to accept, reject, or proceed with a policy remains entirely with the customer and the insurer. Each quotation is unique, as insurance prices and coverage depend on many factors including age, coverage period, risk factors, occupation, and more. No two policies are identical, and we do not guarantee comparability between them.

We also do not guarantee the continuity or availability of any particular insurer. However, once a policy is issued, we remain committed to serving that client regardless of whether we continue our relationship with the insurer.

We do not provide any warranties or guarantees regarding the accuracy, completeness, or suitability of any quote or insurance product for your specific needs. Insurance contracts are legally binding agreements between the policyholder and the insurer. All policy terms, including coverage limits and exclusions, are outlined in the documentation provided by the insurer. We encourage customers to review their policy documents carefully and clarify any uncertainties directly with the insurer or with our team.

By using our services, you agree to provide accurate and complete information. We are not liable for any issues, rejections, or errors that arise as a result of incorrect or misleading data provided by you. False or incomplete information can impact the accuracy of quotes and the approval of insurance applications. While we will do our best to assist in resolving any issues that arise, ultimate responsibility for the information submitted lies with the customer.

Submitting a contact form or engaging in communication with our team does not constitute a formal agreement for services. We reserve the right to decline service requests, and any service engagement will only proceed upon mutual understanding and acceptance of the process. You are under no obligation to purchase any product or proceed with any insurer we recommend.

We maintain an open and customer-preferred approach to communication. Whether through WhatsApp, phone, or email, we aim to serve your needs through both pre-sales support and post-sale servicing. We do not charge for consultations, nor do we restrict support after a policy is issued. Our commitment extends beyond the point of sale to ensure continued satisfaction and assistance.

All content provided on our website, including but not limited to informational articles, service descriptions, logos, and branding, is the intellectual property of Aarrohi Globelink Ventures Sdn. Bhd. and may not be copied, reused, or modified without prior written consent. Each insurance quote we provide is personalised and should not be shared publicly or reused for other parties, as doing so may result in inaccurate comparisons or expectations.

While we strive to maintain accurate and updated information on our website, we make no guarantees regarding the completeness or reliability of any content. Website tools, including live chat and quote request forms, are offered as a convenience and are subject to availability and technical limitations. We are not responsible for any interruptions, delays, or errors arising from website use or the use of third-party plugins such as WhatsApp or analytics tools.

These Terms of Service are governed by and shall be interpreted in accordance with the laws of Malaysia. Any disputes arising in connection with these terms or your use of our services shall be subject to the jurisdiction of the courts of Malaysia.

If you have any questions about these Terms Of Service or would like to raise a complaint or seek clarification, please reach out to us.